Terms of Service

1. About MHTEKI

MHTEKI is a technology and digital services brand operated by Om Sai Enterprises, a proprietorship owned by Gaurav Chauhan.

MHTEKI provides technology services including software development, web solutions, AI automation, UI/UX design, digital consulting and related services.

2. Acceptance of These Terms

By accessing or using our website or services, you agree to these Terms of Service.

If you do not agree with these terms, you should not use the relevant service.

3. Clinic Booking AI

Clinic Booking AI is intended to help users interact with clinics for appointment-related tasks such as:

• Checking appointment availability
• Booking appointments
• Rescheduling appointments
• Cancelling appointments
• Receiving appointment confirmations
• Receiving appointment reminders

Clinic Booking AI is a scheduling and communication tool. It is not intended to provide medical diagnosis, medical advice, emergency assistance or clinical treatment.

4. Appointment Availability

Appointment availability may depend on the connected clinic's calendar, opening hours, service duration and existing bookings.

An appointment should only be considered confirmed after the system or clinic sends a confirmation.

5. User Responsibilities

Users are responsible for providing accurate information when using our services.

Users should not:

• Provide false or misleading information
• Attempt to interfere with the operation of the service
• Attempt unauthorized access to systems or accounts
• Use the service for unlawful or abusive purposes

6. Third-Party Services

Our services may rely on third-party platforms and providers, including:

• Meta and WhatsApp
• Google services
• AI service providers
• Hosting providers
• Database and infrastructure providers

Use of those third-party services may also be subject to their own terms and policies.

7. Service Availability

We aim to provide reliable services, but we do not guarantee uninterrupted or error-free operation.

Services may be temporarily unavailable due to maintenance, internet issues, third-party outages, technical problems or other circumstances outside our control.

8. Changes to Services

We may update, modify, improve or discontinue parts of our services where reasonably necessary.

Features may change as the service develops.

9. Intellectual Property

The MHTEKI name, website content, software, designs and related materials may be protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute or commercially exploit our materials without authorization, except where permitted by law.

10. Privacy

Our handling of personal information is described in our Privacy Policy .

Instructions for requesting deletion of personal information are available on our Data Deletion Instructions page.

11. Limitation of Liability

To the extent permitted by applicable law, MHTEKI and Om Sai Enterprises will not be liable for indirect, incidental or consequential losses arising from use of the service.

Nothing in these terms limits liability where such limitation would be prohibited by applicable law.

12. No Medical Advice

Clinic Booking AI is designed for appointment scheduling and related communication only.

It does not replace professional medical advice, diagnosis or treatment.

In a medical emergency, users should contact the appropriate local emergency service or healthcare provider directly.

13. Suspension or Termination

We may restrict or suspend access where reasonably necessary to protect users, prevent abuse, comply with legal obligations or protect the security of our systems.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be published on this page with an updated revision date.

15. Governing Law

These terms are governed by applicable laws of India, subject to any mandatory rights or protections that may apply to users in other jurisdictions.

16. Contact Us

If you have questions about these Terms of Service, contact: